Beginning immediately, we are temporarily expanding our virtual care options. Here is our updated list of telemedicine care options.
Existing patients can request care through out Patient Portal with message, telephone, and video response options available depending on the problem.
New patients can request an online appointment by selecting the eVisit appointment options when scheduling online.
Virtual Care Services
Pink eye
Itchy eyes - allergies
Dry eye
Stye & eyelid infections
Coordinating care and refills with other specialists
Scratchy/gritty eyes
Watery eyes
Burning eyes
Consultation/advice
Rx refills
Guidelines for Requesting Virtual Care
Your username and temporary password were originally sent by email from noreply_uprise@visionweb.com.
If you have forgotten your username or password there are links to retrieve them or you can call our front desk at (972) 985-1412 for help.
The Patient Portal is not designed for mobile browsers, so a desktop or laptop internet browser is required.
Google Chrome is the recommended browser. Whether you use Chrome or another browser, please make sure pop-ups are enabled.
Once logged in you can use the Message Center to upload photos or other files and request your telehealth appointment.
Please include your pharmacy's name, address, and phone number in your secure message.